Problem Solving and Decision Making Course In Dubai

Overview of Problem Solving and Decision Making Course 

In today’s fast-paced world, professionals are constantly challenged to make decisions that affect their teams, organizations, and personal success.
The Problem Solving and Decision Making Course by Learnovate Training Institute empowers participants with structured techniques and creative tools to analyze situations, identify root causes, and make confident, well-informed decisions.

From simple workplace challenges to complex business dilemmas, this program builds the mindset, methods, and confidence you need to think critically, act decisively, and drive successful outcomes.

Why Attend

Every day, we face problems that require choices — but not all decisions are straightforward.
Some situations demand rational analysis, creativity, and objectivity to reach the best possible solution.

The Problem Solving and Decision Making Course helps you master both structured and innovative thinking methods to handle problems effectively, whether they’re operational, strategic, or interpersonal.

By the end of this program, you’ll be able to apply systematic reasoning, creative ideation, and analytical tools to solve challenges quickly and intelligently.

Course Methodology

Our approach combines interactive, hands-on learning with real-world practice.
You’ll participate in:

• Instructor-led sessions with short presentations and group activities.

• Role plays and simulations to apply learned methods in real time.

• Video analysis and debriefs for visual learning and reflection.

• Team exercises and discussions to strengthen collaboration and communication.

This method ensures active participation, personal insight, and skill retention.

Course Outline

1. Understanding Problem Solving and Decision Making

• Defining problems and the problem-solving process

• Understanding decision-making and its challenges

• The link between problem-solving and decision-making

• Adopting a helicopter view for better perspective

• The six-step problem-solving method

2. The Rational Approach to Problem Solving

• Recognizing and defining the real problem

• Writing clear problem statements

• The Kepner & Tregoe method of structured analysis

• Asking the six critical questions for clarity

• Rational approaches to problem-solving

3. Problem Analysis Tools

• Root cause analysis techniques

• The 5 Whys method

• Cause-and-effect (Fishbone) diagrams

• Pareto Analysis (80/20 Rule)

• Developing corrective and preventive actions

4. Decision-Making Techniques

• The decision-making process and models

• The How-How Method for strategic planning

• The decision analysis worksheet

• Techniques for effective team decision-making

• Evaluating alternatives and managing risks

5. Creativity and Innovation in Problem Solving

• Using creativity as a business tool

• Understanding lateral thinking

• Overcoming mental blocks to creative thinking

• Brainstorming strategies for idea generation

• Applying the Six Thinking Hats technique for group innovation

Who Should Enroll

This course is ideal for:

• Managers, Supervisors, and Team Leaders

• Administrators and Coordinators

• Business Analysts and Decision Makers

• Professionals aiming to enhance their analytical and creative problem-solving abilities

Course Objectives

By completing this Problem Solving and Decision Making Course, you will:

• Develop confidence in tackling problems and making strategic decisions.

• Apply logical, rational, and creative thinking frameworks.

• Identify problem causes using analytical tools like Root Cause Analysis and Pareto Charts.

• Use structured models such as Kepner & Tregoe’s Rational Approach.

• Employ creativity, brainstorming, and lateral thinking to generate solutions.

• Strengthen critical thinking, communication, and collaboration skills.

Career Opportunities

Completing this Problem Solving and Decision Making Course equips professionals to lead initiatives, resolve issues effectively, and make informed business decisions in any industry.

Career Roles You Can Pursue:

• Project Manager / Team Leader

• Operations Manager / Business Analyst

• Process Improvement Specialist

• Strategy Consultant / HR Manager

• Department Head / Coordinator

Enroll Now – Master Smart Thinking and Confident Decisions

Join Learnovate’s Problem Solving and Decision Making Course and transform how you approach challenges at work.
Learn proven frameworks, creative techniques, and real-world tools to make confident, effective, and impactful decisions.